How to Book
Conditions of booking
booking enquiry form help
- Fill in the booking enquiry form found on the individual property
calendar, by clicking on your chosen start date ( booking
enquiry form help)
Tal y Waen -The House Calendar
Ysgubor- The Barn Calendar - You will receive an email from us confirming the property is available and telling you how to pay. We accept cheques (payable to 'High Trek Snowdonia') ,Credit/Debit Card (via worldpay) or direct bank transfer (ask for bank details).
- You pay your £100 deposit (or full amount if less than 6 weeks).
- We confirm, by email, that we have received your payment and that the booking is firm.
1.Your booking
You must be at least 18 years old when you book your accommodation. When we issue our written confirmation to you we enter into a contract with you, the party leader (the contact name on the booking request form unless informed otherwise), which is subject to these Booking Terms and Conditions. Any disputes or queries will be between the party leader and us, the owners. The party leader will assume responsibility for the whole party and the compliance with these rules of all party members. We have the right to refuse any booking prior to the issue of our confirmation by letter or email, and if we do this we will tell you in writing and promptly refund any money you have paid us. When your confirmation is received, the details must be checked carefully. If anything is not correct you should tell us immediately. You may not add to the party size stated on your booking form without prior consent from the owners.
2.Paying for your accommodation
A deposit of £100 is payable at the time of booking. At this point your booking becomes binding. The balance of the booking cost must be received by us no later than 6 weeks before your arrival date. If you book less than 6 weeks before the arrival date, payment of the total cost is due straight away. Payment must be made by either by BACS, by credit or debit card or by cheque (payable to High Trek Snowdonia) and sent in time for the funds to be cleared by the due date on your contract.
4.Damage to property
You are responsible to the owners for the actual costs of any breakage or damage in or to the property, along with any additional costs that may result, which are caused by you or your party. Extra cleaning is charged at £10 per hour.
5.Cancellation of booking by you
If you need to cancel your booking you must contact us as soon as possible and confirm in writing. The booking deposit is non-refundable. However, we will make every effort to re-let the property once formal cancellation has been received and if we are able to re-let at the same price the balance will be refunded to you. If we are only able to re-let at a reduced price (with your approval) the reduced balance will be refunded. If we are unable to re-let the full balance will remain payable by you. We strongly suggest you to take out guest cancellation insurance against cancellation due to ill-health, bereavement etc.
6.Changing the date of a booking
Your booking may not be normally moved from one date to another once made except at our discretion. However, we will try to meet any requests and may make an administration charge of £25.
7.Cancellation of booking by us
If we have to cancel your booking in advance for any reason you will be refunded the full amount of the booking. If we have to terminate your holiday early you will be refunded part of the holiday fee based on the time remaining of the booking. No additional compensation will be payable.
8.Accidents, injury and personal property
The owners shall have no liability to you for the death or personal injury to you or any member of your party. You must take all necessary steps to safeguard your personal property. No liability to you is accepted in respect of damage to or loss of such property.
9.Website and advertisements
The owners aim to ensure that the information and descriptions provided are accurately conveyed on the official website (www.snowdonia-cottage.co.uk) and any authorised third-party websites or advertisements. There may be small differences between the actual accommodation and its description as we are always seeking to improve services and facilities. We cannot accept responsibility for any changes or closures to local area amenities or attractions mentioned on the website or advertised elsewhere. There are many unauthorised websites listing holiday cottages. We cannot accept responsibility for the descriptions on these sites.
11.During your stay
You can arrive at your accommodation after 4 pm on the start date of your holiday and you must leave by 10 am on the last day. The owner is entitled to refuse to hand over to you or to repossess the accommodation if they reasonably believe that any damage is ikely to be caused by you or your party or can repossess the accommodation if damage has been caused. You cannot allow more people than you have booked to stay in the accommodation, nor can you significantly change the makeup of the party during the duration of your stay in the accommodation . If you do so the owner can refuse to hand over the accommodation to you or can repossess it. You may not sub-let any part of the buildings. We will treat contravention of any of these rules as a cancellation by you. You must allow the owner access at any reasonable time during your stay.
12.Dogs
We are happy to accept two well-behaved dogs subject to the following conditions. No dogs are allowed on the furniture or beds at any time and we ask that pets do not go upstairs. You are responsible for cleaning up after your pet and no pet may be left unattended in the property at any time. Because there are so many sheep in the area, it is essential you keep gates closed and your dog on a lead in the vicinity.
13.Cleaning on departure
You agree to keep the accommodation clean and tidy as found and leave the accommodation in a similar condition. The following basic level of cleanliness is the minimum required on departure. Cooker and oven, clean and fat-free. Crockery and cutlery washed/dried and put away (breakfast washing-up may be left in the dishwasher which should be started before you go).
14.Problems or complaints
Every effort has been made to ensure that you have an enjoyable and memorable holiday and to date we have had no serious complaints or problems. We live on-site and can usually sort things out immediately. If, however, you have any problem or cause for complaint, it is essential that you tell us immediately to give us the opportunity to resolve it. We value your custom and want you to return!
How to Complete Booking Enquiry
- 1 Read through the points below then choose the appropriate calendar .
Tal y Waen -The House Calendar
Ysgubor- The Barn Calendar - 2
- 3
- 4
- Tal y Waen -The House Calendar
Ysgubor- The Barn Calendar
